The online pet product market is busier than ever and consumers are spoilt for choice, so what sets up apart? We thought it’d be great to let our customers answer that question for us so we went back over our 170+ Trustpilot reviews and pulled together 4 common reasons people choose to shop with The Natural Pet Store.
Customer service
We have set ourselves the highest standards when it comes to keeping our customers happy, the way it should be! Run by pet-loving owners, we’re here to offer you help and advice and promise quick delivery and a money-back guarantee. The aim is to provide high street service with online convenience.
You don’t need to just take it from us though, here’s what some of our customers have said about our service:
Product range
When creating the Natural Pet Store, we endeavoured to be a one-stop-shop for pet owners to buy everything they need all in one place. From the finest and most natural treats and foods, to toys, beds, accessories and more. When you visit our website, you won’t be short of choice.
We’re delighted that our extensive range of products often make an appearance in our customer feedback – check some out below:
Personal touch
From the moment you land on our website, follow us on social media or place an order, you can be sure of one thing – every transaction will be personal. One of the things mentioned most on our reviews is our handwritten thank you notes which are sent out with every single order. Taking the time to thank our customers is very important to us, as we appreciate the support we’ve received since day 1.
Quality
We won’t stock anything that we wouldn’t happily give to our own dogs and cats. If we wouldn’t choose it for our own family, we wouldn’t ask you to either. All our products are as natural as they can possibly be, contain no artificial colourings or flavours and are chemical-free.
Here’s what our customers think of the quality of our products:
So there you have it, 4 of the many reasons to shop with the Natural Pet Store straight from our customer’s mouths. Now there’s only 1 thing left for you to do – experience it for yourself. Click here to browse through our large range of natural and eco-friendly products.
