Welcome to The Natural Pet Store Loyalty Points page! We are excited to offer our loyal customers the opportunity to earn points and save money on future purchases.

How it works:

  • When you sign up for our loyalty program, you will earn 100 points right away.
  • For every £1 spent at The Natural Pet Store, you will earn 2 points.
  • When you reach 500 points, you will receive a £5 discount on your next purchase.
  • As you continue to earn points, you will be able to redeem them for discounts on future purchases.

Benefits of joining:

  • You'll be rewarded for your loyalty to our store.
  • You'll save money on future purchases.
  • You'll be the first to know about new products, promotions, and exclusive offers.


Q: How do I sign up for the loyalty program?

A: Signing up is easy! Just create an account on our website and you will automatically be enrolled in the loyalty program.

Q: How do I earn points?

A: You'll earn points for every purchase you make at The Natural Pet Store. Points will be automatically added to your account after your order has been shipped.

Q: How do I redeem my points?

A: When you have earned enough points for a discount, a redemption code will be automatically generated and emailed to you. Simply enter the code at checkout to apply the discount to your order.

Q: Do my points ever expire?

A: No, your points will never expire as long as you continue to make purchases at The Natural Pet Store.

We are committed to providing you and your furry friends with the best possible products and services, and our loyalty program is just one way we like to say thank you for your continued support. If you have any questions or concerns about the program, please don't hesitate to contact us. Thank you for choosing The Natural Pet Store!

Our Brand Mission

Fur babies. Pampered pooches. Four-legged friends. Mollycoddled moggies.

Whatever you call your pets, we know you want to give them the best products you can find. From their yummy breakfast in the morning to the bed they snuggle up in at night, and all the toys and treats they enjoy in between; they deserve the finest things in life, whether they're at work, rest or play.

That's why we started the Natural Pet Store.
All our products are as natural as possible, made with the finest materials or ingredients - there's nothing artificial or unnecessary in anything we sell. After all, you wouldn't tolerate that in your food, drink or gadgets, so why should your furry friends?

Don't be Ruff on the Environment

It's not just your pets that benefit from our focus on quality. With an emphasis on choosing items that are not massed produced and, where possible, made in Britain, we can help keep your carbon paw print as low as possible.

Offer Service that's Best in Class

Quality products would be nothing
without quality service. There are real people behind the Natural Pet Store, and we care about you and your pets. We're on hand to offer clear, simple advice about all the products we offer, combining the hands-on, personal service you'd expect from a high street store with the convenience of online ordering. We can guarantee we'll get your tail wagging!